Get in touch

Want to send us some feedback, or ask a question about your order? The best way to reach us is to send us an email, as we're often out and about preparing designs for our customers. Please use the form below, or drop us a line at 

Prefer to reach us by post? Our address is:  Butler & Grace Ltd, 17 Coleshill Place, Bradwell Common, Milton Keynes, MK13 8DG, United Kingdom


Welcome to Butler & Grace. We offer products and services for sale under these terms and conditions, which apply to every order, and can only be changed with the express written consent of Butler & Grace Ltd.

It is important that you take the time to read them carefully. They will be updated from time to time without notice (current version is 1.02), and you can always access the current version of the terms on this webpage.

If you have any questions about these terms and conditions, please contact us at

** Please also read our Privacy Policy **


Explanation of Terminology


Intellectual Property Rights


Moderation of Content


Variation of Specification


Prices and Payment




Care of Jewellery


Quality and Performance




Alterations and Repairs


Love It Guarantee




Force Majeure




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