If you need to return a standard (not customised) order to us, just send it back within 30 days, in new unworn condition:

Tanya Butler
Butler & Grace
17 Coleshill Place
Bradwell Common
Milton Keynes
MK13 8DG
United Kingdom

If your order has been customised in any way (engraved, specific size, specific colour, etc), it cannot be returned. Please double check these details are all correct. But if there is any problem with your order, just drop us a line on and we'll do our best to help.