Shipping and Handling


You'll see the relevant postage options during checkout. If you are checking out via PayPal Express, you'll make your postage choice after visiting the PayPal page. As a guideline, our rates are below:

Royal Mail Second Class - £2.50
Royal Mail 24 Letterbox Tracked - £5.00 (tracked until delivery right through your letterbox)

Rest of World:
Royal Mail International Standard - £4.00
Royal Mail International Tracked and Signed - £10.00



Welcome to Butler & Grace. We offer products and services for sale under these terms and conditions, which apply to every order, and can only be changed with the express written consent of Butler & Grace Ltd.

It is important that you take the time to read them carefully. They will be updated from time to time without notice (current version is 1.02), and you can always access the current version of the terms on this webpage.

If you have any questions about these terms and conditions, please contact us at

** Please also read our Privacy Policy **


Explanation of Terminology


Intellectual Property Rights


Moderation of Content


Variation of Specification


Prices and Payment




Care of Jewellery


Quality and Performance




Alterations and Repairs


Love It Guarantee




Force Majeure




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