Bracelet Resizing Service
Ordered the Wrong Bracelet Size? We're Happy to Help
If your new bracelet isn't quite the right fit, don't worry. We can resize most cord, chain and beaded bracelets so you can enjoy the perfect fit.
Most bracelets can be resized free of charge within 30 days of purchase. You'll only need to cover the return postage back to you. Sterling silver jewellery may require a resizing charge due to the additional work involved. We'll always let you know before carrying out any chargeable work.
If you're unsure whether your bracelet can be resized, just get in touch before sending it back – we're always happy to help.
How our Bracelet Resizing Service Works
Step 1 – Choose Your New Size
Before sending your bracelet back, decide how you'd like it adjusted.
Examples of adjustments may include:
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- Removing or adding beads
- Increasing or reducing the bracelet length
- Adjusting the fit for a more comfortable feel
Not sure what size you need? Take a look at our Bracelet Size Guide or contact us for advice.
Step 2 – Book Your Resize
Complete our online resizing request so our workshop knows your bracelet is on its way
Step 3 – Send Your Bracelet to Us
Please include:
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- Your name
- Your return address
- Your order number (if available)
- Clear instructions explaining how you'd like your bracelet resized
Send your bracelet to:
Butler & Grace
17 Coleshill Place
Bradwell Common
Milton Keynes
MK13 8DG
United Kingdom
We recommend using a tracked postal service for your peace of mind, as we cannot accept responsibility for items lost in transit.
Your Bracelet is in Safe Hands
When your bracelet arrives with us, our team will carefully adjust it to your requested size while taking care to maintain the quality and finish of your jewellery.
We understand that your bracelet is personal, so every resize is completed with the same attention to detail as your original order.
Frequently Asked Questions
Can All Bracelets Be Resized?
Most of our cord, chain and beaded bracelets can be resized. Some designs are not suitable for resizing, so if you're unsure, please contact us before returning your bracelet.
Is Bracelet Resizing Free?
Most bracelets can be resized free of charge within 30 days of purchase. You'll only need to cover the return postage cost. Sterling silver bracelets may require a small resizing fee due to the additional work involved.
How Long Does Bracelet Resizing Take?
Once we receive your bracelet, we’ll complete the resizing and return it to you as quickly as possible. Turnaround times can vary depending on the type of bracelet and how busy our workshop is, but we'll always keep you updated if there are any delays.
What If I Ordered The Wrong Size?
That's exactly what our resizing service is for. We'll do our best to adjust your bracelet so it fits perfectly.
Can I Resize a Bracelet After 30 Days?
Please contact us before sending it back. We'll always do our best to help, although charges may apply depending on the bracelet and the work required.
Need Your Bracelet Resized?
We're here to help make sure your bracelet fits just right.
Simply add our bracelet resize service to your basket and we'll take care of the rest.